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Synergy Automatics · Industrial IoT

Incident & Alarm Management

Consolidate events from gas, ventilation, equipment and personnel systems into prioritised alarms, workflows and response records.

Real-time visibilityEdge data continuitySystem integration

One prioritised view of mine eventsConsolidate events from gas, ventilation, equipment and personnel systems into prioritised alarms, workflows and response records.

Consistent response workflowsConnected data supports faster, evidence-based operational decisions.

Reduced missed or duplicated alarmsConnected data supports faster, evidence-based operational decisions.
Application overview

What this connected-mine application does

Consolidate events from gas, ventilation, equipment and personnel systems into prioritised alarms, workflows and response records.

The practical objective is not simply to collect more data. It is to establish a trustworthy measurement chain, detect abnormal conditions, preserve the relevant operating context and route information to the team that can act on it.

Typical points monitored

  • Alarm source, severity and location
  • Time raised, acknowledged and cleared
  • Responder and escalation state
  • Associated sensor trends
  • Communication delivery and acknowledgement
  • Recurring, suppressed and stale alarms
Primary field devices Alarm server or SCADA integration; Rules and escalation engine; Control-room console; SMS, email, app or radio integration; Historian and audit database
Data update pattern Event-driven alarms with periodic telemetry. Critical events should be timestamped and transmitted immediately where the communications design permits.
Connectivity options Industrial Ethernet, fibre, Wi-Fi, leaky-feeder, LoRaWAN or private LTE/5G as site conditions permit.
Alarm and analytics Escalate by severity, location, persistence and acknowledgement time, while preserving the original source-system alarm.
Common integration Common interfaces include dry contacts, 4–20 mA, Modbus RTU/TCP, OPC UA, EtherNet/IP, CAN/J1939, MQTT, SNMP or REST APIs where supported by the source equipment.
Data continuity Timestamp at the edge, monitor signal quality and device health, and use store-and-forward buffering so short network outages do not create silent data gaps.
Environmental design Use mine-suitable enclosures, protected cabling and glands, appropriate ingress/impact resistance, and certified equipment wherever the hazardous-area classification requires it.

How it works

A five-layer implementation pattern

Measure

Approved sensors and machine interfaces capture the required physical or operating state.

Control locally

Existing PLCs, protection and safety systems retain their required local authority.

Acquire at edge

A rugged gateway timestamps, buffers, normalises and validates incoming data.

Transmit securely

Mine communications carry telemetry and alarms with health and quality monitoring.

Visualise and integrate

Dashboards, historians and APIs support response, maintenance and reporting.

Typical deployment locations

Where the solution can be applied

  • Central control room
  • Mine operations centre
  • Emergency coordination room
  • Remote support centre
Operational value

Potential benefits

  • One prioritised view of mine events
  • Consistent response workflows
  • Reduced missed or duplicated alarms
  • Complete audit trail and event timeline
  • Alarm-performance improvement using analytics

Engineering considerations

Design details that determine success

  • Apply alarm-management principles and role ownership
  • Avoid flooding operators with low-value notifications
  • Keep safety-system annunciation independent where required
  • Test escalation paths and contact rosters regularly
Safety and control boundary

Keep protection local and approved.

Escalate by severity, location, persistence and acknowledgement time, while preserving the original source-system alarm. Dashboard alerts, remote notifications and analytics should complement—not replace—certified protection, local interlocks, emergency procedures, statutory inspections and competent decision-making.

Related applications

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Frequently asked questions

Implementation questions

Can Incident & Alarm Management connect to existing PLC, SCADA or mine systems?

Usually, yes. The preferred approach is to reuse approved source data and add isolated field instrumentation only where required. The final interface depends on available protocols, network segregation, data ownership and the source equipment vendor.

Does the IoT layer replace local protection or safety controls?

No. Protection relays, safety PLCs, emergency stops, gas trips, fire systems and other approved local functions remain the primary safety and control layer. IoT adds visibility, history, notifications and decision support.

What happens when underground communications are interrupted?

Critical local functions continue independently. A suitable edge gateway buffers timestamped data, raises a communications-health alarm and forwards retained records after the connection returns.

How are sensors and alarm levels selected?

Selection starts with the mine risk assessment, required decision, environmental classification, measuring range, response time, maintainability and applicable rules. Alarm and trip levels must be approved for the specific site and jurisdiction.

Discuss Incident & Alarm Management

Discuss field instrumentation, edge connectivity, dashboards and integration with the Synergy Automatics team.

Talk to our experts

Engineering note: Instrument selection, hazardous-area certification, alarm limits, interlocks and network architecture must be validated against the mine risk assessment, applicable legislation, equipment approvals and site operating procedures.